Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using NYA Technology Consulting's website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms & Conditions apply to all visitors, users, and others who access or use our services.

2. Description of Services

NYA Technology Consulting provides IT consulting, cloud services, cybersecurity solutions, digital transformation, and enterprise software development services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Service Categories

  • IT Strategy & Consulting
  • Cloud & DevOps Services
  • Cybersecurity & Compliance
  • Digital Transformation
  • Enterprise Software Development

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Comply with all applicable laws and regulations

4. Intellectual Property Rights

All content, materials, and intellectual property on our website and in our services are owned by NYA Technology Consulting or our licensors. This includes but is not limited to:

  • Trademarks, logos, and brand names
  • Website content, text, and graphics
  • Software, code, and technical documentation
  • Proprietary methodologies and frameworks

You may not reproduce, distribute, or create derivative works without our express written permission.

5. Service Level Agreements

Our service commitments are detailed in separate Service Level Agreements (SLAs) for each engagement. These typically include:

  • Response time commitments
  • Availability guarantees
  • Performance metrics
  • Support coverage hours

6. Payment Terms

Payment terms are specified in individual service agreements. General terms include:

  • Invoices are due within 30 days of receipt
  • Late payments may incur additional charges
  • Services may be suspended for non-payment
  • All fees are non-refundable unless otherwise specified

7. Confidentiality

We maintain strict confidentiality regarding client information and proprietary data. Both parties agree to:

  • Protect confidential information from unauthorized disclosure
  • Use confidential information only for authorized purposes
  • Return or destroy confidential information upon request
  • Maintain confidentiality obligations beyond contract termination

8. Limitation of Liability

To the maximum extent permitted by law, NYA Technology Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

Liability Cap

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services in question during the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless NYA Technology Consulting from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

10. Termination

Either party may terminate services with appropriate notice as specified in individual service agreements. Upon termination:

  • All outstanding fees become immediately due
  • Access to services will be discontinued
  • Data return or destruction will be handled per agreement
  • Confidentiality obligations remain in effect

11. Force Majeure

Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including natural disasters, government actions, labor disputes, or other force majeure events.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New York.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms & Conditions, please use our contact form on the website.